Privacy Policy
This policy describes how Best DIY Gift collects, uses, and shares information when you browse bestdiygift.com, place an order, or contact us.
Information we collect
- Contact and delivery details, including name, email, billing address, and shipping address.
- Order and personalization details, including submitted text, images, product choices, and support messages.
- Transaction records. Payment card details are handled by the payment provider and are not stored in full by us.
- Device and usage information such as IP address, browser type, pages viewed, cookies, and referral source.
How we use information
We use information to process and deliver orders, create personalized products, communicate about purchases, provide support, detect fraud, maintain site security, comply with legal obligations, and improve our products and marketing.
When information is shared
We share only what is reasonably necessary with service providers that help operate the store, such as payment processors, production partners, shipping carriers, email providers, analytics services, and hosting providers. We may also disclose information when required by law or to protect rights and safety. We do not sell personal information for money.
Cookies and choices
Cookies support essential store functions, remember preferences, measure site performance, and may help us understand marketing results. Browser settings can block or delete cookies, although some checkout and account features may stop working.
Retention and security
We retain information only as long as reasonably needed for orders, support, accounting, fraud prevention, and legal obligations. We use administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your requests
Depending on where you live, you may have rights to access, correct, delete, or limit certain uses of personal information. Email [email protected] with “Privacy request” in the subject. We may need to verify your identity.
Children and policy changes
The store is not directed to children under 13. We may update this policy as our services change and will revise the date shown above.